Payment Policy

Welcome to Ltering.

By placing an order through our website, you agree to the terms described in this Payment Policy. Please review the following information carefully before completing your purchase.

✅ Accepted Payment Methods

We accept secure payment methods that may include:

• Visa

• Mastercard

• American Express

• Discover

• PayPal

• Shop Pay

• Apple Pay

• Google Pay

The payment options available to you will be displayed during checkout.

All prices and transactions on Ltering are processed in United States Dollars (USD) unless otherwise indicated at checkout.

🔒 Payment Security

Protecting your payment information is important to us.

Our website uses secure technology to help protect information transmitted during checkout. Payments are processed through the payment providers available through our checkout system.

Ltering does not directly store your full credit or debit card information. Payment information is handled by the applicable payment processor according to its security and privacy practices.

We recommend that customers never send credit card or other sensitive payment information to us through email or our contact form.

📧 Order Confirmation

After your payment has been successfully completed and your order has been received, an order confirmation will be sent to the email address provided during checkout.

The confirmation may include important information such as your:

• Order number

• Purchased item(s)

• Order total

• Shipping information

If you do not receive your order confirmation email, please check your spam or junk folder first.

If you still cannot locate it, contact our customer support team at help@ltering.shop for assistance.

⚠️ Payment Issues

If your payment is declined or cannot be completed, please:

• Verify that your billing information is correct

• Confirm that your payment details have been entered correctly

• Check that sufficient funds or credit are available

• Try another available payment method

• Contact your bank or payment provider if the issue continues

An order cannot be processed for fulfillment until the required payment has been successfully authorized or completed.

💲 Pricing, Currency & Taxes

All product prices displayed on our store are listed in USD (United States Dollars) unless otherwise stated.

Applicable taxes, shipping charges, or other order-related costs, when required, will be presented during the checkout process before you complete your purchase.

We are committed to transparent pricing and aim to ensure customers can review applicable charges before submitting an order.

🛡 Fraud Prevention & Order Verification

To help protect our customers and our business from fraudulent or unauthorized transactions, Ltering may review certain orders before processing them.

When reasonably necessary, we may:

• Hold an order temporarily for verification

• Request additional information to verify an order

• Cancel an order when fraudulent or unauthorized activity is reasonably suspected

• Decline transactions that cannot be successfully verified or authorized

If additional information is required, we may contact you using the contact details submitted with your order.

💳 Payment Authorization

When you submit an order, your selected payment provider may authorize or charge the applicable order amount according to its processing procedures.

Please ensure that your billing and payment information is accurate before completing checkout.

If an order is canceled and a payment has already been collected, any applicable refund will be handled according to our Return & Refund Policy and the processing requirements of the original payment method.

📞 Payment Questions & Customer Support

If you have questions about a payment, transaction, or order, please contact us:

Ltering

📧 Email: help@ltering.shop

📍 Address: 525 Almanor Ave, Suite 400, Sunnyvale, California 94085, United States

📞 Phone: +1 (817) 422-2253

Customer Support Hours:

Monday – Friday: 9:00 AM – 6:00 PM (ET)

⏰ Response Time: Within 24–48 business hours

We will make every reasonable effort to review your inquiry and provide helpful information as quickly as possible.