Terms of Service

Welcome to Ltering.

Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Ltering. Ltering operates this website and online store, including the information, content, features, tools, products, and services made available through it (collectively, the “Services”).

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.

These Terms of Service (“Terms”), together with any policies referenced on our website, explain the terms that apply when you access, browse, purchase from, or otherwise use our Services.

Please read these Terms carefully before using our website. By accessing or using any part of our Services, you agree to be bound by these Terms and our applicable policies, including our Privacy Policy.

If you do not agree with these Terms, you should not use our Services.

SECTION 1 – ACCESS AND ELIGIBILITY

By using our Services, you represent that you are at least the age of majority in your state or place of residence or otherwise have the legal capacity required to enter into these Terms.

When placing an order or using certain features of our website, you may be required to provide accurate, current, and complete information, including your name, email address, billing information, payment information, and shipping address.

You are responsible for maintaining the confidentiality of your account credentials, if applicable, and for activities conducted through your account.

You may not use our Services for unlawful or unauthorized purposes.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to present product descriptions, photographs, specifications, pricing, colors, and other information as accurately as possible.

However, the actual appearance or color of a product may vary slightly depending on your device, display settings, lighting, product updates, or manufacturing variations.

Product packaging may also vary from images displayed on our website when suppliers or manufacturers update packaging.

We reserve the right to modify, discontinue, replace, or limit the availability of products when reasonably necessary.

Product availability is subject to change.

SECTION 3 – ORDERS

Submitting an order through our website constitutes an offer to purchase the selected product(s).

We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary, including in cases involving:

Product unavailability
Incorrect pricing or product information
Payment authorization issues
Suspected fraudulent or unauthorized transactions
Errors affecting an order
Violations of these Terms

After an order is successfully submitted, you should receive an order confirmation at the email address provided during checkout.

Order changes, cancellations, returns, and refunds are subject to our applicable store policies.

SECTION 4 – PRICING, BILLING AND PAYMENT

Product prices are displayed in United States Dollars (USD) unless otherwise indicated.

Prices may change from time to time without prior notice. A price change will not normally affect an order that has already been successfully placed and accepted, except where correction of an obvious pricing or technical error is legally permitted.

Applicable taxes or other charges, when required, will be presented during checkout.

Ltering offers free standard shipping on eligible orders delivered within the United States.

You agree to provide accurate, complete, and current billing and payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method.

For additional information, please review our Payment Policy.

SECTION 5 – SHIPPING AND DELIVERY

Orders are processed and delivered according to our Shipping Policy.

Our current estimated order timeframe is generally:

Processing Time: 1–2 business days
Shipping Time: 3–5 business days
Estimated Total Delivery: 4–7 business days

These delivery periods are estimates and are not guaranteed delivery dates.

Delivery may occasionally be affected by carrier delays, severe weather, public holidays, peak shipping periods, transportation disruptions, incorrect delivery information, or other circumstances outside our reasonable control.

We provide free standard shipping on eligible U.S. orders.

For complete shipping information, please review our Shipping Policy.

SECTION 6 – RETURNS AND REFUNDS

Eligible purchases may be returned according to our Return & Refund Policy.

Ltering currently provides a 30-day return window for eligible products, beginning from the date the customer receives the applicable item.

For approved eligible returns, customers are not charged return shipping fees or restocking fees.

Certain products may be excluded from returns where disclosed or permitted by applicable law.

Refund eligibility, processing procedures, and other return requirements are explained in our Return & Refund Policy.

SECTION 7 – INTELLECTUAL PROPERTY

Unless otherwise stated, content available through our Services—including our website text, graphics, logos, designs, layout, photographs, icons, and other materials—is owned by, licensed to, or lawfully used by Ltering and is protected by applicable intellectual property laws.

You may access and use our website for lawful personal and non-commercial purposes.

You may not reproduce, distribute, modify, publish, sell, exploit, or otherwise misuse protected content without appropriate authorization or where otherwise permitted by law.

SECTION 8 – OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to features, applications, integrations, or tools operated by third parties.

Third-party tools may be provided subject to the applicable third party's own terms and privacy practices.

To the extent permitted by applicable law, we are not responsible for third-party services that we do not own or control.

You should review the applicable terms and policies before using third-party services.

SECTION 9 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We do not necessarily control or endorse the content, products, policies, security practices, or services provided by third parties.

If you choose to access a third-party website, your interaction with that website is subject to its applicable terms and policies.

SECTION 10 – SHOPIFY PLATFORM

Our online store is hosted on Shopify, which provides the ecommerce technology used to operate our storefront and facilitate certain aspects of our Services.

Purchases made through our store are transactions between you and Ltering, subject to these Terms and our applicable policies.

Shopify may separately process or handle certain information as described in its own applicable terms and privacy documentation.

SECTION 11 – PRIVACY

Your privacy is important to us.

Our Privacy Policy explains how personal information may be collected, used, disclosed, stored, and otherwise processed in connection with our Services.

Depending on your location, you may also have certain privacy rights under applicable law.

Please review our Privacy Policy and, where applicable, our Do Not Sell or Share My Personal Information page for additional information.

SECTION 12 – REVIEWS, FEEDBACK AND SUBMISSIONS

If you voluntarily provide reviews, suggestions, feedback, ideas, comments, or other submissions, you grant us permission to use such content for legitimate business purposes to the extent permitted by applicable law.

You represent that content you submit will not unlawfully infringe the rights of another person or contain unlawful, abusive, deceptive, defamatory, or malicious material.

We reserve the right to remove content that violates these Terms or applicable law.

SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other content.

We reserve the right to correct such errors or update information when reasonably necessary.

Where permitted by applicable law, we may cancel an affected order if a material error prevents us from fulfilling it accurately.

If payment has already been collected for an order that we cancel, an applicable refund will be issued according to our policies.

SECTION 14 – PROHIBITED USES

You may not use our Services:

For unlawful or fraudulent activities
To violate applicable laws or regulations
To infringe intellectual property or other legal rights
To transmit malicious software, viruses, or harmful code
To attempt unauthorized access to our systems
To collect personal information unlawfully
To send spam or malicious communications
To interfere with the security or operation of our website
To impersonate another person or misrepresent your identity
To engage in abusive or harmful conduct

We may restrict or terminate access to our Services where reasonably necessary in response to violations of these Terms.

SECTION 15 – TERMINATION

You may stop using our Services at any time.

We may suspend or terminate access to all or part of our Services when reasonably necessary, including where we reasonably believe these Terms have been violated or unlawful activity has occurred.

Any provisions that by their nature should survive termination will remain effective to the extent permitted by applicable law.

SECTION 16 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our Services are provided on an “as is” and “as available” basis.

We do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms is intended to exclude or limit any warranty, guarantee, consumer protection, or other right that cannot lawfully be excluded or limited.

SECTION 17 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Ltering and its applicable service providers, representatives, and partners will not be liable for indirect, incidental, special, or consequential damages arising from the use of our Services or products where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Ltering and its applicable representatives, service providers, and partners from claims, liabilities, damages, or reasonable expenses arising from your unlawful misuse of the Services or material violation of these Terms.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

The remaining provisions will continue in full force and effect.

SECTION 20 – ENTIRE AGREEMENT

These Terms and the policies referenced on our website constitute the agreement governing your use of our Services, except where additional terms are expressly applicable.

A failure by us to enforce a provision of these Terms does not necessarily constitute a waiver of that provision or any other right.

SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such restriction is permitted by applicable law.

We may transfer or assign our rights and obligations as part of a legitimate business transaction or as otherwise permitted by applicable law.

SECTION 22 – GOVERNING LAW

These Terms and your use of the Services will be governed by the applicable laws of the United States and the State of California, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

SECTION 23 – HEADINGS

Section headings are included for convenience and organization only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

We may update or modify these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or other operational needs.

The most current version will be posted on this page.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes to the extent permitted by applicable law.

We encourage you to review this page periodically.

SECTION 25 – CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Ltering

📍 Address: 525 Almanor Ave, Suite 400, Sunnyvale, California 94085, United States

📞 Phone: +1 (817) 422-2253

📧 Email: help@ltering.shop

Customer Support Hours:

Monday – Friday: 9:00 AM – 6:00 PM (ET)

Response Time: Within 24–48 business hours